10 Questions to Ask a Caregiver You’re Hiring For a Loved One

 

Would you trust just anyone with your loved one’s care? I’m guessing the answer is a resounding NO.

If you’re tryna hire a professional caregiver , asking the right questions can mean the difference between peace of mind and constant worry.

Experience, training, handling emergencies, and managing stress are key questions to ask.

Learn the crucial questions to ask in interviews to find the perfect fit for your family.

Questions that will let you see right through the caregiver, identify their strengths, spot red flags and eventually make a good decision.

Get insights from an experienced caregiver’s perspective.

Why You’ve Gotta Ask the Right Questions

 

Questions to ask a caregiver you're hiring for a loved one

 

You need someone who will treat your loved one with the same care and respect that you would.

Asking the right questions helps you get to know the caregiver’s experience, skills, and personality. It also helps you spot any red flags early on.

Imagine hiring someone who seems perfect on paper but lacks the compassion and patience needed for the job.

Within a week, it becomes clear the caregiver is more interested in their phone than in providing care. Don’t let this happen to you.

The right questions can make all the difference.

10 Crucial Questions to Ask a Caregiver

These questions can come in any order. Write them down and use them as you interview the caregiver.

Need help finding a caregiver for your Loved One?

Professional Caregiver helping senior in Boston

We’re happy to help you find a vetted and compassionate caregiver to care for your loved one. Get in touch with us and tell us what you’re looking for specifically. Our team will help you find the best caregiver for your needs.

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1. Can you tell me about your experience with elderly care?

When you ask this, you’re digging into their history with similar situations. You want stories, not just bullet points.

For example, “I’ve spent five years caring for elderly clients with dementia. One of my clients enjoyed our daily walks and memory games, so we created a routine to include walks in the nearby Newton parks and games with fellow seniors.”

If all they give are vague answers like, “I’ve worked with elderly people before,” that’s a red flag. You need specifics.

2. What training or certifications do you have?

This question helps you understand if they’re properly equipped to handle the job.

Look for answers like, “I’m certified in CPR and completed a course in Alzheimer’s care.”

 

Home Health care in Plymouth Ma provided by Global One Home Care

 

If they say something non-specific like, “I’ve done some training,” push for details. You need to be confident they know what they’re doing.

3. How do you handle emergency situations?

You want to know they can stay calm under pressure. They should also have an emergency plan that they can articulate.

Look for examples where they’ve handled real crises, like, “Once, my client had a sudden drop in blood sugar. I quickly gave them a sugary drink and called the doctor.”

If they seem unsure or give vague answers like, “I would call someone,” that’s a concern.

The ability to think quickly and act in emergencies is a key quality to look for in a caregiver.

4. What are your strengths and weaknesses as a caregiver?

This question is about self-awareness.

A good caregiver will be honest and balanced, saying something like, “I’m compassionate, patient, and attentive to detail, but I sometimes struggle with heavy lifting and housekeeping.”

 

Beware of anyone who claims they have no weaknesses or gives overly negative answers.

It’s about finding someone who knows their limits and works on them.

5. How do you manage stress and avoid burnout?

Feeling Trapped Caring for Elderly Parent? 7 Strategies to Regain Your Freedom

Caregiving can be stressful. You need someone who has strategies to cope.

Answers like, “I practice yoga and ensure I have regular time off,” show they take care of themselves.

If they dismiss the issue with, “I don’t get stressed,” it’s a red flag.

Everyone gets stressed; it’s how they handle it that matters.

And for you, if you’re currently stressed out caring for your loved one, here are our best strategies to regain your freedom.

6. Can you provide references from past employers?

This is about verifying their history.

A good caregiver should easily provide references, saying, “Sure, I can give you the contact information for three of my previous employers.”

If they hesitate or make excuses, dig deeper. Reliable caregivers will have no problem providing references.

7. How do you approach building a relationship with the person you’re caring for?

Caregiving building a relationship with their client

You want someone who sees your loved one as more than just a job.

They’ll be spending many hours together, with your loved one, so the caregiver’s gotta have a clear approach to building relationships with their clients.

Look for answers that emphasize empathy and connection, like, “I take time to learn about their interests and build trust slowly.”

If they seem impersonal or say something like, “I just do my job,” they might not be the right fit.

You also don’t want overtly exaggerated or forced answers. A natural balance is necessary.

8. What are your expectations for this job?

This question helps ensure you’re on the same page.

Look for clear communication, such as, “I expect clear communication and a supportive environment.” If their answers are vague or unrealistic, it’s a sign they might not be aligned with your needs.

9. How do you handle difficult behaviors or resistance from the elderly?

This shows their patience and problem-solving skills. Truth is, many seniors have strong tendencies to portray difficult behaviors or resist the help of a caregiver.

So this is a really important question, pay attention to how clearly they can answer this question, because it take true experience to have a clear answer to this.

Good answers include specific strategies, like, “I stay calm and try to understand the root of the behavior. Patience and empathy are key.”

Beware of punitive responses like, “I just tell them to stop.” You need someone who handles challenges with care.

Are you comfortable with the specific needs of my loved one?

An elderly person lying in bed doing leg lifts exercise, with a caregiver assisting them. The elderly person is on their back, lifting one leg straigh-min

 

You need someone who’s honest about their capabilities. But more importantly, someone who’s comfortable with dealing with the specific needs of your loved one — without complaining.

A good caregiver will say something like, “Yes, I have experience working with clients with similar needs {specifics of the needs} and I am willing to learn any specific requirements.”

If they give non-committal answers like, “I think so,” it’s worth probing further.

Currently caring for your loved one all by yourself? Our best caregivers share their top tips for caring for an elderly parent at home.

Infographic summarizing all questions to ask a caregiver when hiring

 

Common Caregiver Red Flags

Sniffing out red flags will save you a lot of trouble with your caregiver. Not all great caregivers are compatible for every situation.

Here are some common caregiver red flags you should watch out for:

1. Vague or Evasive Answers

If a caregiver cannot provide clear and specific answers to your questions, this is a major red flag.

For example, when asked about their experience or training, they might say something like, “I’ve done some work with elderly people before,” without offering any details.

This lack of specificity can indicate a lack of experience or an attempt to hide something.

2. Reluctance to Provide References

A trustworthy caregiver should have no problem providing references from past employers.

If a caregiver hesitates, makes excuses, or outright refuses to give you references, consider it a serious warning sign.

This could indicate a history of poor performance or problematic behavior.

3. Inconsistent Employment History

Pay attention to the caregiver’s employment history. Frequent job changes or unexplained gaps in employment can be a red flag.

While there can be legitimate reasons for job changes, a pattern of short-term positions might indicate reliability issues.

4. Negative Attitude or Complaints About Past Employers

A caregiver who speaks negatively about previous employers or clients may bring that same attitude to your home.

It’s important to find someone who maintains professionalism and has a positive, solution-focused mindset.

5. Lack of Enthusiasm for the Job

If the caregiver seems disinterested, unmotivated, or lacks enthusiasm during the interview, they may not be genuinely committed to the role.

Caring for an elderly person requires dedication and passion, and a lack of enthusiasm can lead to subpar care.

6. Poor Communication Skills

Effective communication is essential for providing quality care.

If a caregiver struggles to communicate clearly, misunderstands your questions, or fails to articulate their thoughts, it could lead to misunderstandings and errors in care.

7. Unprofessional Behavior

Showing up late for the interview. That’s not a good sign for someone who’s going to have to care for a senior.

Watch for signs of unprofessional behavior, such as arriving late for the interview, dressing inappropriately, or displaying a lack of respect.

These behaviors can indicate how the caregiver will behave on the job.

8. Inability to Handle Stress

Caregiving can be stressful, and it’s important to find someone who can manage stress effectively.

If the caregiver becomes visibly agitated, frustrated, or defensive when discussing stressful situations, they may struggle to handle the demands of the job.

9. Overemphasis on Financial Aspects

Yes, discussing compensation is necessary.

But a caregiver who focuses too much on money or asks about pay rates and benefits too early in the conversation may be more interested in the paycheck than in providing quality care.

By the way, in case you were wondering, here’s a complete breakdown of the costs of home care in the US.

10. Lack of Empathy or Compassion

Caregiving requires a high level of empathy and compassion, particularly for companion caregivers.

If the caregiver seems cold, detached, or indifferent during the interview, they may not be capable of providing the emotional support your loved one needs.

Additional Tips for the Interview Process

Create a comfortable environment for the interview. A quiet room at home or a neutral location like a coffee shop would be just appropriate.

Make sure both you and the caregiver feel at ease. Don’t be afraid to ask for elaboration and specific examples.

If a caregiver says they are good at managing stress, ask them to describe a stressful situation they handled well.

Conclusion

Asking the right questions and paying attention to the answers, will help you find a caregiver who is not only qualified but also a good fit for your family.

Start your search with confidence. Use these questions as your guide to find the best caregiver for your loved one.

And if you’re having trouble finding a good caregiver to meet your family’s needs, we’re here to help with that.

Need help finding a caregiver for your Loved One?

Professional Caregiver helping senior in Boston

We’re happy to help you find a vetted and compassionate caregiver to care for your loved one. Get in touch with us and tell us what you’re looking for specifically. Our team will help you find the best caregiver for your needs.

Find My Caregiver Today


FAQs

What are the most important questions to ask a caregiver?

Experience, training, handling emergencies, and managing stress are key questions to ask.

How can I ensure a caregiver is a good fit for my loved one?

Look for honest, detailed answers and check references thoroughly.

What should I avoid when interviewing caregivers?

Avoid vague answers and reluctance to provide references.

How do I handle references from potential caregivers?

Contact multiple references and ask detailed questions about their experience with the caregiver.

What red flags should I look out for?

Hesitation to provide references, vague answers, and lack of specific examples.

 

 

Author Profile
Founder and CEO at Global One Home Care | Website

Dr. Ella Njike is the branch administrator for Global One Home Care, Boston, an agency that provides quality care for seniors and kids or adults with disabilities. With a Doctorate and extensive experience working in the healthcare industry, Dr Ella brings a unique understanding to the challenges families face. Through Global One Home Care Boston, he ensures that care extends beyond daily tasks, focuses on building genuine connections and respecting each family's journey.

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